SINGHI SUPPLY SYNDICATE, 54, Ezra Street, Space: D5/1, 1st Floor, 700001 Kolkata India
SINGHI SUPPLY SYNDICATE, 54, Ezra Street, Space: D5/1, 1st Floor, Kolkata, India

Shipping Policy

Shipping Policy
What are the delivery charges? delivers all order inclusive of freight cost at your doorstep in India.
For international shipping, charges are extra, please contact our sales team at
Are there any hidden costs on items on
There are NO hidden charges when you make a purchase on The prices listed for all the items are final and inclusive of cost of material, VAT & freight. The price you see on the product page is exactly what you pay. However some states charges Octroi or Entry Tax for entry of goods in their states. Such charges are state specific and if applicable must have to be paid by you. Some States also demand Road Permit or Waybill etc for entry of goods in their states, if the same is required then it must be provided by you. does not/cannot ship to my area. Why?
At the checkout stage, the pincode in your shipping address will be used to check for serviceability. At times, prefer not to ship to certain locations. Whether your location can be serviced or not depends on
  • - Whether courier partner ships to your location
  • - Legal restrictions, if any, in shipping particular products to your location
  • - The availability of reliable courier partners in your location
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. 

How do you ship your orders?
We ship certain heavy items by ground couriers while other light items are shipped by air. We deliver most of our orders through our courier partners.
How much time does it take for an order to be delivered?
We deliver your order within 4-5 working days post-dispatch in Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 7-10 business days post-dispatch. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 7-10 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 15 business days or longer, depending on the location's geographical constraints.

Why I may face some delay in delivery for my COD order?
You may face some delay in delivery while placing order by Cash On Delivery. The reason for the delay is that our shipping partners use separate staff to deliver and collect payment for COD orders. Since they are handling cash so they have to be careful with that and the local courier offices assign 1 or 2 persons to handle and process this kind of transactions that is why the delivery is delayed as no one except few can deliver COD orders.

How can I track my order?
As soon as we ship your order, you receive an e-mail/sms notification with a tracking ID to track your order.

Does deliver internationally?
Yes, delivers items internationally. For bulk / export orders, please contact our sales team at Our international shipping partner is DHL / ARAMEX for reliable and hassle free delivery.